Privacy Policy

Privacy Policy

Last updated: 10/01/2026

1. Introduction

This Privacy Policy describes how Pandora Konnect (“we”, “us”, “our”) collects, uses, stores, and protects personal data when users access or use our website, applications, APIs, and services (the “Services”).
Pandora Konnect is a SaaS platform providing digital tools, back-office solutions, and API-based services enabling users to manage content, workflows, integrations, and third-party platforms.
We are committed to protecting personal data and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

 

2. Data Controller

 

Company name: Pandora Konnect
Website: https://pandorakonnect.io
Legal entity: Pandora Konnect
Address: Rigarda, France
Contact email: contact@pandorakonnect.io

 

3. Data We Collect

 

We collect only data that is necessary for the operation and improvement of our Services.

 

a. Account & Identity Data

  • First name and last name
  • Email address
  • Profile picture (when provided by social login)
  • Unique internal user identifier

 

  • b. Social Login Data

When you sign in using third-party authentication providers, we may receive limited profile information:

 

  • Meta (Facebook / Instagram)
  • LinkedIn
  • Google
  • Apple (Sign in with Apple)

Depending on the provider and user consent, this may include:

 

  • Public profile information
  • Email address
  • Provider-specific user ID

Pandora Konnect does not access private messages, contacts, or content beyond what is explicitly authorized.

 

c. Content & Platform Usage Data

 

  • Content created, uploaded, or published through our Services
  • Social media content published via APIs on behalf of users
  • API requests, logs, and timestamps
  • Configuration data related to integrations and automations
  •  

d. Technical & Log Data

  • IP address
  • Browser type and version
  • Device and operating system
  • Access logs and error logs

 

e. Communication Data

  • Messages sent via contact or support forms
  • Customer support communications
  • Emails exchanged with our team

 

4. Purpose of Data Processing

We process personal data for the following purposes:

 

  • User authentication and account management
  • Providing social login functionality
  • Enabling authorized publishing and automation via third-party APIs
  • Operating and improving our SaaS platform and back-office tools
  • Security, fraud prevention, and abuse detection
  • Customer support and service communication
  • Legal and regulatory compliance

 

5. Legal Basis for Processing

 

Data is processed based on one or more of the following legal bases:

 

  • User consent
  • Performance of a contract
  • Legal obligations
  • Legitimate interests (security, service improvement, platform reliability)

 

6. Third-Party Services & APIs

 

Pandora Konnect integrates with third-party platforms and services, including but not limited to:

 

  • Meta Platforms, Inc. (Facebook, Instagram)
  • LinkedIn Corporation
  • Google LLC
  • Apple Inc.

 

We access only the data authorized by users and required for service functionality, in compliance with each provider’s API terms and policies.

Use of these services is also governed by their respective privacy policies.

 

7. Data Sharing

Pandora Konnect does not sell personal data.

Data may be shared only:

 

  • With authorized third-party service providers (hosting, infrastructure, analytics)
  • When required by law or legal process
  • With third-party APIs strictly to perform requested actions (e.g. publishing content)

 

8. Data Retention

 

Personal data is retained only for as long as necessary:

 

  • To provide the Services
  • To comply with legal obligations
  • To resolve disputes or enforce agreements

 

Inactive or deleted accounts may have data anonymized or removed within a reasonable timeframe.

 

9. Data Security

 

We implement appropriate technical and organizational measures, including:

 

  • Secure authentication mechanisms
  • Encrypted data transmission
  • Restricted internal access to personal data
  • Monitoring and logging of system activity

 

10. Your Rights (GDPR)

You have the right to:

 

  • Access your personal data
  • Rectify inaccurate data
  • Request data deletion
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

Requests can be made at: privacy@pandorakonnect.io

 

11. Data Deletion Requests (Platform Compliance)

 

Users may request deletion of their personal data by contacting: contact@pandorakonnect.io

Deletion requests are processed in accordance with applicable laws and third-party platform requirements.

 

12. Changes to This Policy

This Privacy Policy may be updated from time to time. Changes will be published on this page with an updated revision date.

 

13. Contact

 

For any privacy-related questions: contact@pandorakonnect.io

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